Frequently Asked Questions

Hankotrade has maintained its reliable and client freindly reputation through its low spreads, easy deposits and instant withdrawals. Hankotrade allow its clients to indulge in an outstanding trading experience that knows no limits. In addition to arbitrafe, EAs, algorithms and scalping, we also offer a wide range of trading instruments.

Yes, in order to trade it is necessary that you first sign up for an account with Hankotrade on our website.

Yes, it is possible for you to delete/close your account with Hankotrade. However, we will keep your data on our files for a minimum period of 7 days after you request account deletion.

Hankotrade offers 3 major account types. These are STP account, ECN account, ECN Plus account and lastly, Islamic account. You can head over to our ‘Account Types’ section to read about each of these account types in detail.

Yes, this is possible with Hankotrade. Simply install an Hanko Act Trader platform for each of your Hankotrade forex trading accounts.

Yes, you can change the balance of your demo account by sending an email to our Support Team or simply ping us on our live chat with your account number and your desired account balance.

Yes, the trading conditions are kept the same to provide you with a factual and useful learning experience.

Yes, you can change your demo account settings just like your demo account balance. Simply send our Support Team an email or ping us on live chat with your demo account number, and your desired changes and Hankotrade will ensure that your settings are updated according to your liking.

No, broker to broker transfers through Hankotrade are not possible. We only offer standard payment methods to our clients.

The minimum deposit required by Hankotrade is $15 for a STP and $100 for ECN account. The minimum deposit for a ECN plus account is $1000.

No, Hankotrade does not have any charges on deposits and/or withdrawals for its clients. We have a zero fees policy for our clients in this regard.

Hankotrade processes all withdrawals within one working day on business days to ensure a smooth and efficient forex trading experience for its clients.

Under usual circumstances, Hankotrade processes withdrawals through the same payment method that was used to make deposits. However, we can send you your profits via any other method under your name if you specifically request us to do so.

Yes, it is possible for you to withdraw your money if you have an open position. However, for this, you’re your free margin must exceed the value listed in the withdrawal instruction. Your withdrawal request cannot be processed and carried out until you have sufficient trading margin on your Hankotrade account, have submitted a corrected withdrawal form or have closed any open positions on your Hankotrade trading account.

Hankotrade is an ECN Broker and we have a fully automated No Dealing Desk (NDD) execution, model. This ensures liquidity from leading, international banks/liquidity providers.

No, as of yet, Hankotrade does not offer tick data. It is not possible for the Hanko Act Trader platform to store all ticks, rendering the tick information inaccurate. Furthermore, tick data is known to slow down servers due to a large amount of information. For these reasons, we do not provide tick data.

There are no restrictions on the platform

Hankotrade, being an NDD firm, only settles its clients’ trades and retranslates quotes for them. Market prices are never stagnant. Thus, a slippage can happen in case of any sharp or sudden increase or decrease. It must be kept in mind that the risks of slippage occurring are much higher in case of any news that affects the market or high volatility. You can either benefit or lose in these situations depending on whether you get a positive or a negative slippage.

Yes, both are allowed. Hankotrade poses no restrictions or limits on its clients’ trading activities.

Hankotrade is available to its clients for trading 24 hours a day, 5 days a week. You can trade on Hankotrade from Monday to Thursday at all hours and on Fridays till 12PM (GMT+2).

No, Hankotrade does not have a dealing desk. We are a trading firm operating as a No Dealing Desk (NDD) broker with all our procedures on automation. All of our orders are settled with liquidity providers thus ensuring that there is no conflict of interest with our clients.

Moreover, market conditions also determine whether a slippage can occur. At Hankotrade, both negative and positive slippage can occur, depending on the market.

Currently Hankotrade offers Hanko Act Trader Desktop, Hanko Act Trader Web-trader, Hanko Act Trader IOS and Android.

Yes, Hankotrade offers swap-free accounts that function in accordance with the Shariah law to facilitate its Muslim clients. Follow this link (insert link) to read more about our Islamic accounts.

Any trades settled by your client will be shown to you immediately and automatically in your IB room, along with your calculated IB commission amount. Your commission amounts are accumulated in your IB balance at the end of each month, from where they can be withdrawn.

Sudden changes and fluctuations in the market can affect you both negatively and positively. Negative Balance Protection is a measure taken to ensure that you do not incur any serious losses in case of any negative trading market conditions. It caps a limit on the maximum losses that you can incur. With Negative Balance Protection, our clients do not lose any more than the total sum invested for CFDs.

Arbitrage in forex trading is buying a security at one market and at the same time, selling it at a higher price at another market, thus earning a risk-free profit from the temporary difference in the prices at the different markets.

In order to become a professional client, you must meet all the requirements and the criteria that is outlined for an elective Professional Client. However, it is essential that you acquaint yourself with the negative implications of going professional in addition to the positive ones.

Yes, you are required to submit proof of your experience, knowledge and expertise in forex trading. This can include documentation, bank statements, share certificates and broker accounts etc.

Your investment portfolio can include a number of documents including share certificates, bank statements, and SIPs. It must be noted that Hankotrade does not accept company pensions, fixed assets or personal commodities.